Testimonials

Greg Keating, Managing Partner 206 Restaurant Group

"We, at 206 Restaurant Group, have partnered with the ​team at ARI regularly over the past 5 years. ARI has aided in the design phase of new restaurant development in our projects at Ale House, Columbia, Park Tavern, Severna Park, and now Five & Dime in Hampden. They have helped to unite disciplines ranging from subcontractors to hood installation. They have provided an array of contacts that have proved useful throughout both the design and build-out phases. The attention to detail provided on the equipment sales side has helped us to make the most of the restaurant spaces provided and efficiently manage our budgets. Additionally, their service has proven invaluable in all of our restaurant properties, as well as our production brewery. They have remained honest, transparent, and detail oriented in every respect. Beyond the work itself, the team at ARI have shown themselves to be more than capable at preventing and solving many challenges over the years. It is for this reason, and many more, that they are our dealer and service provider of choice." – Greg Keating, Managing Partner, 206 Restaurant Group
2016-05-11T13:45:10+00:00
"We, at 206 Restaurant Group, have partnered with the ​team at ARI regularly over the past 5 years. ARI has aided in the design phase of new restaurant development in our projects at Ale House, Columbia, Park Tavern, Severna Park, and now Five & Dime in Hampden. They have helped to unite disciplines ranging from subcontractors to hood installation. They have provided an array of contacts that have proved useful throughout both the design and build-out phases. The attention to detail provided on the equipment sales side has helped us to make the most of the restaurant spaces provided and efficiently manage our budgets. Additionally, their service has proven invaluable in all of our restaurant properties, as well as our production brewery. They have remained honest, transparent, and detail oriented in every respect. Beyond the work itself, the team at ARI have shown themselves to be more than capable at preventing and solving many challenges over the years. It is for this reason, and many more, that they are our dealer and service provider of choice." – Greg Keating, Managing Partner, 206 Restaurant Group

ROUGE Fine Catering

"At ROUGE, we have been buying restaurant equipment and have had our facility serviced by ARI for quite a long time. After 30 years and several millions dollars spent in equipment, I can say ARI has been one of the rare companies that has been able to maintain competitive prices and great sales service throughout these game changing years. We aggressively bid our equipment and it has been a rarity for Heather, our sales rep, to lose the jobs to the competition.

As far as service, we all know the landscape of those servicing companies has changed quite a bit over the course of the years. Somehow ARI has been able to maintain an above average and a truly skilled professional crew to respond to our service calls. ARI just recently finished to install a very large cooler, in a difficult area with limitations in height and they have excel with a very creative plan to deliver this highly skilled job. They will be our prime service supplier for the many years to come." — Jonathan Soudry, Chef/Owner, ROUGE Fine Catering
2016-04-11T13:37:08+00:00
"At ROUGE, we have been buying restaurant equipment and have had our facility serviced by ARI for quite a long time. After 30 years and several millions dollars spent in equipment, I can say ARI has been one of the rare companies that has been able to maintain competitive prices and great sales service throughout these game changing years. We aggressively bid our equipment and it has been a rarity for Heather, our sales rep, to lose the jobs to the competition. As far as service, we all know the landscape of those servicing companies has changed quite a bit over the course of the years. Somehow ARI has been able to maintain an above average and a truly skilled professional crew to respond to our service calls. ARI just recently finished to install a very large cooler, in a difficult area with limitations in height and they have excel with a very creative plan to deliver this highly skilled job. They will be our prime service supplier for the many years to come." — Jonathan Soudry, Chef/Owner, ROUGE Fine Catering

Ken Higgins, President, HaHa Brands, LLC. HoneyBaked Ham Co. & Cafe

"We have owned and operated multiple food establishments in the Baltimore market for the past 30 years. ARI has been our service company for more than 20 years. They have always been extremely responsive to all of our needs, and their staff is always professional and friendly. We recently built a new location. All of our equipment was sourced from ARI. Once again, the service was excellent from beginning to end. We refer friends and other franchisees to ARI without any reservation." — Ken Higgins, President, HaHa Brands, LLC., HoneyBaked Ham Co. & Cafe
2016-04-19T14:42:27+00:00
"We have owned and operated multiple food establishments in the Baltimore market for the past 30 years. ARI has been our service company for more than 20 years. They have always been extremely responsive to all of our needs, and their staff is always professional and friendly. We recently built a new location. All of our equipment was sourced from ARI. Once again, the service was excellent from beginning to end. We refer friends and other franchisees to ARI without any reservation." — Ken Higgins, President, HaHa Brands, LLC., HoneyBaked Ham Co. & Cafe

Ted Levitt, Chick and Ruth’s Delly, Annapolis, Maryland

"Chick and Ruth’s Delly is now in our 50th year of service, and it all started when my father (Chick) began working with Joe’s dad at Arbutus Refrigeration. From our initial days as a small company through today, watching ARI grow has been a great pleasure. Like my family, Joe worked with his dad growing up in the business. He has worked with all aspects of our business operations and knows everything from the bottom up.

Joe, like his father, knows anyone can sell or install your equipment. BUT, it’s all about the service you provide and getting it right! ARI’s service has always been top quality. They are there whenever you need them. They’re a true family business. No matter who comes out for service or installation, they are very professional. They make it happen right the first time!

You will undoubtedly be pleased with whatever you ask for from ARI!" – Ted Levitt, Chick and Ruth’s Delly, Annapolis, Maryland
2016-04-22T13:56:19+00:00
"Chick and Ruth’s Delly is now in our 50th year of service, and it all started when my father (Chick) began working with Joe’s dad at Arbutus Refrigeration. From our initial days as a small company through today, watching ARI grow has been a great pleasure. Like my family, Joe worked with his dad growing up in the business. He has worked with all aspects of our business operations and knows everything from the bottom up. Joe, like his father, knows anyone can sell or install your equipment. BUT, it’s all about the service you provide and getting it right! ARI’s service has always been top quality. They are there whenever you need them. They’re a true family business. No matter who comes out for service or installation, they are very professional. They make it happen right the first time! You will undoubtedly be pleased with whatever you ask for from ARI!" – Ted Levitt, Chick and Ruth’s Delly, Annapolis, Maryland

The Seymour Family, Surf House Island Cantina, LLC

“I would like to compliment ARI for the impeccable design, polite service, speedy installation, and immediate follow up that we always receive. Our experience with ARI was so remarkable at Orion Wine & Spirits that we decided to use ARI for the total equipment package at our new restaurant, Surf House Island Cantina. Wow, did we make the right decision! Not only were your recommendations “right on point” regarding our design and product decisions, but the pricing and delivery exceeded our expectations. We also appreciated the introductions for other quality vendors who were able to do an equally exceptional job, as well as the honesty and candor during the entire process. We will not hesitate in recommending ARI to our friends!” —The Seymour Family, Surf House Island Cantina, LLC
2016-05-05T10:17:05+00:00
“I would like to compliment ARI for the impeccable design, polite service, speedy installation, and immediate follow up that we always receive. Our experience with ARI was so remarkable at Orion Wine & Spirits that we decided to use ARI for the total equipment package at our new restaurant, Surf House Island Cantina. Wow, did we make the right decision! Not only were your recommendations “right on point” regarding our design and product decisions, but the pricing and delivery exceeded our expectations. We also appreciated the introductions for other quality vendors who were able to do an equally exceptional job, as well as the honesty and candor during the entire process. We will not hesitate in recommending ARI to our friends!” —The Seymour Family, Surf House Island Cantina, LLC

Bijan Behzadi, Moby Dick House of Kabob

“Arbutus Refrigeration in one of the most dependable and trustworthy vendors we work with. They are extremely responsive to our needs and often willing to address and identify issues on same the day. We place a lot of value and carry a lot of pride in our relationship with ARI.” —Bijan Behzadi, Moby Dick House of Kabob
2016-05-05T10:18:01+00:00
“Arbutus Refrigeration in one of the most dependable and trustworthy vendors we work with. They are extremely responsive to our needs and often willing to address and identify issues on same the day. We place a lot of value and carry a lot of pride in our relationship with ARI.” —Bijan Behzadi, Moby Dick House of Kabob

Jeffrey F. Abramson, Abramson Construction Corporation

“Our firm has worked with Arbutus Refrigeration since 2003 when we purchased food service equipment for the remodeling of the cafeteria at the United States Holocaust Memorial Museum. Bases on that high profile experience, we have continued to call on ARI to provide us with the proactive quality service that has made them one of our “go to” subcontractors. It is rare to find a vendor with their abilities and commitment for excellent quality workmanship who also provide meaningful value engineering to meet budget constraints without compromising the quality of a project.

Arbutus Refrigeration has consistently shown their willingness to work as part of a team to ensure the successful completion of projects without regard to the monetary value of their contract.

We would highly recommend Arbutus Refrigeration as both a Food Service equipment vendor and Refrigeration subcontractor. We do not often make recommendations of this nature, but ARI has time and time again exceeded our expectations as a partner in constructing many of our most successful projects.” —Jeffrey F. Abramson, Abramson Construction Corporation
2016-05-05T10:18:25+00:00
“Our firm has worked with Arbutus Refrigeration since 2003 when we purchased food service equipment for the remodeling of the cafeteria at the United States Holocaust Memorial Museum. Bases on that high profile experience, we have continued to call on ARI to provide us with the proactive quality service that has made them one of our “go to” subcontractors. It is rare to find a vendor with their abilities and commitment for excellent quality workmanship who also provide meaningful value engineering to meet budget constraints without compromising the quality of a project. Arbutus Refrigeration has consistently shown their willingness to work as part of a team to ensure the successful completion of projects without regard to the monetary value of their contract. We would highly recommend Arbutus Refrigeration as both a Food Service equipment vendor and Refrigeration subcontractor. We do not often make recommendations of this nature, but ARI has time and time again exceeded our expectations as a partner in constructing many of our most successful projects.” —Jeffrey F. Abramson, Abramson Construction Corporation

Cindy Lombard, Anns Dari-Creme

“With well earned respect, I confidently recommend Arbutus Refrigeration, Inc, for our HVAC and refrigeration projects.

I have had the good fortune of working with Arbutus Refrigeration for the past 25 years. The technicians I have worked with have supported each other seamlessly, worked diligently, and communicated well with our company. Their rates are very reasonable and they have exceptional service times.

Again, I highly recommend Arbutus Refrigeration. I look forward to working with their company in the future.” —Cindy Lombard, Anns Dari-Creme
2016-05-05T10:18:45+00:00
“With well earned respect, I confidently recommend Arbutus Refrigeration, Inc, for our HVAC and refrigeration projects. I have had the good fortune of working with Arbutus Refrigeration for the past 25 years. The technicians I have worked with have supported each other seamlessly, worked diligently, and communicated well with our company. Their rates are very reasonable and they have exceptional service times. Again, I highly recommend Arbutus Refrigeration. I look forward to working with their company in the future.” —Cindy Lombard, Anns Dari-Creme

Fredric Rosenthal, Jasper’s Restaurant & Madrones American Grill

“Joe Link and his associates have mastered the art of service. For over 40-years they have installed, serviced and maintained our refrigeration and HVAC equipment at multiple locations.

Whether it be Frederick, Prince Frederick, Baltimore or Prince George’s Counties, their response time and expertise has been second to none.

We look forward to many more years of continuing our relationship.” —Fredric Rosenthal, Jasper’s Restaurant & Madrones American Grill
2016-05-05T10:19:01+00:00
“Joe Link and his associates have mastered the art of service. For over 40-years they have installed, serviced and maintained our refrigeration and HVAC equipment at multiple locations. Whether it be Frederick, Prince Frederick, Baltimore or Prince George’s Counties, their response time and expertise has been second to none. We look forward to many more years of continuing our relationship.” —Fredric Rosenthal, Jasper’s Restaurant & Madrones American Grill